Our first offer pulled their contract and Marcus was able to secure two more. He was on top of every detail and spared no energy or time to see us through the selling and buying process. This difficult, housing market requires exceptional expertise and negotiating skills and we could not be happier with his performance. I could not give a higher recommendation to anyone considering buying or selling.
I can't say enough good things about Marcus and his team! Admittedly, I procrastinated in writing this, but not because they weren't awesome, just dealing with a ton of personal things. I bought my house a year ago in Rock Hill, SC. At the time, the market was crazy and it seemed every house I put an offer on had numerous other offers. Because of my financial situation, I was not able to make the best offers and lost a few before finding my current home. Marcus and I finally changed my offer strategy and we won the bid. The market was so crazy, I actually had to put the offer in sight unseen. When I was finally able to see the house due to my scheduling constraints, it turns out it was the best house of any I put a bid on anyway! Through the entire process, Marcus was amazing. He was always willing to help and make suggestions. As a single woman who was unfamiliar with some of the areas in the Charlotte area, he was careful to steer me away from bad neighborhoods and sections of town, and I am forever grateful to him for that. Due to my timeline, I was getting pretty discouraged about finding a place before I had to move and he was always encouraging and optimistic. He was professional, very savvy in negotiating, helpful with all the inspections and contractor suggestions on the subsequent work I needed to have done, and at the end of the day, was a bright spot in a stressful situation. He was always quick to respond to texts and phone messages, which in this day and age, is not always easy. I have worked with several real estate agents over the years, and Marcus is hands down the best agent I've ever done business with. If I ever have the occasion to move again, there is no doubt I will be calling him up! Thank you Marcus for all you do!
He is professional, efficient and trustworthy. It took less than 10 days to get the house ready ( it was a rental) Listed it at proper market price and close it on time. My house was put on the market on 9/24, received multiple offers on 9/27, sold/closed on 10/26. His service does stop after the house is closed. Cause later on, there was hiccup with the buyer’s lawyer firm transaction, I was really helpless, so I gave him a call. He helped me to get the issues straighten out right away, solved the problem. I really appreciate what he has done. Therefore, I highly recommend him.
Because Marcus Dilley and Matt Ruotolo were so amazingly attentive and professional to work with when the time was right we utilized their services to purchase our dream home. Between the two of them, throughout the journey, they tirelessly answered questions, calmed our fears, celebrated our successes and guided us through what can be a stressful process. ( We had looked at over 20 homes and Matt never once hesitated to "show us one more " ) (I am sure they are just as great to work with when selling your home, however, we only used their firm for buying our current home.) We can wholeheartedly recommend them if you are looking to either buy your first home or transition to a smaller residence.
We got an amazing, unexpected offer on our home because we trusted his suggestions. He never made us feel like we didn't do enough or did too much to our house. His warmth and confidence helped us even when a last minute emergency delayed our opening. The lovely gift basket at the end was icing on the cake. Thanks, Marcus!
He is by far the number one realtor in the area because he cares about his people. He is genuine and I love that he is my Christian brother. He listens and then advises. He realizes that your home is your lifetime investment and wants you gain the maximum benefit out of it. Not for him, but for you! I would never use another realtor because he is not just a realtor, he is a friend. Simply the best!!!!!!
He will go to bat for you on anything that you request. He will lead you in the right direction. It was a complete joy to work with Marcus on the sell of our home. We worked with him 3 years prior on the purchase of this same house. If you are needing a realtor, I would highly recommend Marcus and his group to help you with any of your needs. Good Luck!
For the last several months Marcus has worked with me and my elderly parents to successfully complete a package of 7 property purchases to replace an investment property they had in California which they can no longer manage. Marcus demonstrated exceptional flexibility and effort to ensure the process went smoothly, in a challenging market for buyers, despite many logistical obstacles presented by time zone differences, my conflicting work schedule, my parents often limited ability to communicate in the most timely manner and a large number of changing stakeholders as the process unfolded. Marcus is always very professional and empathetic as well as patient. We jointly agreed on metrics and goals before exploring purchases and adhered to those principles, resulting in a package of first rate property purchases which was within our established budget.
From the beginning (when will we move?) to the end (we closed!), Marcus was the epitome of professionalism, expertise, and communication. We moved before selling. He helped with choosing the right flooring, carpet, and paint. He worked with vendors, kept them to his high standards, and made sure everything was done well. We listed at a healthy price and still came back with an amazing offer over list price! There is nothing Marcus could have done better. He made the right choice for us every step of the way!
Not only is he extremely knowledgeable about the market and knows great realistic tips for selling, but he was truly compassionate about my situation and time constraints. He was always there for me, and I appreciate everything he has done to help sell my home! I would recommend Marcus Dilley to anyone needing to sell or buy a home!